DATE:
AUTHOR:
The Continuous Improvement Team
RELATED ROADMAP ITEMS:
Roadmap 1-Year Audit
PMO PLAYBOOK

Playbook Updates: October 2024

DATE:
AUTHOR: The Continuous Improvement Team
RELATED ROADMAP ITEMS: Roadmap 1-Year Audit

What's New in the Playbook This Month

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This update is a summary of new templates, updated definitions and content, and best practices that have been added to the Stoneridge Playbook in the last month.

Featured Updates & Assets

Roadmap Audit Action Items

  • Based on compiled feedback from the Roadmap 1-Year Audit, best practices for Project Managers and Solution Architects have been added to the following activities in the Roadmap Project Type:

    • For Solution Architects:

      • Internal Solutioning

      • Facilitate Process Review Sessions

      • Solution Blueprint Dry Run

    • For Project Managers:

      • Strategic Milestone Prep

  • Based on Roadmap Audit findings, the Key Asset "Roadmap Playbook Purpose" has been removed, and the content of the Key Asset "Roadmap Key Terms" has been moved into relevant areas in Key Concepts.

  • Updated Solution Blueprint-related definitions throughout the Playbook to reflect changes in the new Solution Blueprint Workbook templates.

    • Key Concepts

    • Project Types > Related areas in Phases & Activities

  • Created a new Key Concept for "Assessment" as part of the Roadmap Audit updates to help clarify definitions between engagement types.

PMO Collaborative Updates

Organizational Change Management Playbook Content

  • Organizational Change Management (OCM) roles, descriptions, activities, and assets have been updated throughout the Playbook to reflect current Proven Process Baselining definitions and roles & responsibilities.

    • BC Net New, CE Net New, and F&O Net New Implementation Project Types have been updated to archive out-of-date OCM activities/roles and include the following new activities, which can be found under the Engagement Manager (BC, F&O) or Project Management Team (CE) roles:

      • Define Project Vision and Success Criteria

      • Assess Client Readiness

      • Establish Plans to Support Stakeholders

      • Support Sponsors in Driving Engagement

      • Measure Business Outcomes and User Behavior

    • 20+ New Downloadable OCM Assets and resources have also been added throughout the Playbook and attched to relevant activities.

  • A more detailed LaunchNotes article is available to walk through the new OCM content in the Playbook [click here]!

Where can I submit feedback?

Submit feedback through the Stoneridge Playbook feedback feature. A member of the Continuous Improvement team or a Playbook Admin will respond to the feedback submission. 

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